hug1. Data controller
In accordance with Regulation (EU) 2016/679 (GDPR), Spanish Organic Law 3/2018 (LOPDGDD) and Spanish Law 34/2002 on Information Society Services (LSSI-CE), these are the identification details of the owner of this website:
- Owner
- HUGSCHOOL
- Trade name
- Hugschool
- Address
- Carrer d’Aragó 646, 08018 Barcelona, Spain
- info@hugschool.es
- Phone
- +34 935 140 183
2. What data we process
- Data you give us when you contact us through the form, WhatsApp, phone or email: your name, phone or email, the course you’re interested in and the content of your message.
- Student and family data if you enrol: contact details, level, attendance, results and, for minors, the details of their parent or guardian.
- Browsing data: IP address, browser type and pages visited, through cookies (see section 8).
When you give us data, you confirm that it is true, accurate and up to date, and you agree to tell us about any changes.
3. Purpose and legal basis
| What we use your data for | Legal basis |
|---|---|
| Answering your enquiries and requests for information or a level test | Your consent when you contact us |
| Managing enrolment, classes, exams and invoicing | Performance of the contract and legal obligations |
| Sending you information about courses and news, only if you ask for it | Your consent, which you can withdraw at any time |
| Keeping the website secure and working properly | Legitimate interest |
We do not make automated decisions or create profiles with your data.
4. How long we keep your data
- Enquiries: as long as needed to answer you and, at most, one year from the last contact.
- Students: for the duration of the relationship and then for the applicable legal periods (for example, 6 years for accounting and tax records).
- Information mailings: until you withdraw your consent.
5. Recipients
We do not sell or share your data with third parties, except where the law requires it (for example, to the tax authorities) or where it is needed for your official exam (for example, registration with Cambridge English or SIELE, only if you sit the exam).
To provide our service we work with providers that process data on our behalf: our website hosting provider, Google (Google Maps and web analytics) and WhatsApp (Meta), when you choose to contact us that way. Some of these providers may process data outside the European Economic Area, always with the safeguards set out in the GDPR, such as the EU-US Data Privacy Framework or standard contractual clauses.
6. Your rights
- Accessfind out what data we hold about you
- Rectificationcorrect inaccurate data
- Erasureask us to delete it
- Objection and restrictionobject to or limit its use
- Portabilityreceive it in a common format
- Withdraw consentat any time
To exercise them, write to info@hugschool.es or to our address, stating which right you wish to exercise and attaching a copy of your ID. We will reply within one month at most.
If you feel we have not handled your request properly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).
7. Minors
Children under 14 may only give us their data with the consent of their parent or legal guardian. When a minor enrols, the responsible adult provides and manages their data.
9. Legal notice and terms of use
Anyone who accesses this website becomes a user and agrees to comply with these terms and the applicable law. Hugschool may change the information on the website and these terms without notice; publication on the website is sufficient.
Purpose
This website gives users information about Hugschool’s courses and services.
Intellectual and industrial property
All content on the website (designs, texts, images, logos, icons, code and trademarks) belongs to Hugschool or to third parties who have authorised its use, and is protected by intellectual and industrial property law. Accessing the website does not grant any licence or transfer of these rights. Reproducing, distributing, publicly communicating or modifying the content without prior written permission is prohibited, as is removing or tampering with copyright notices or protection mechanisms.
User obligations
Users agree to use the website properly and lawfully, in accordance with the law, these terms, morality and public order, and to provide truthful information in forms. In particular, users agree not to:
- use the website or its content for unlawful purposes or in ways that could damage, overload or prevent its normal operation;
- access or attempt to access restricted areas, or data belonging to Hugschool, its providers or other users;
- introduce viruses or any system that could damage the systems of Hugschool or third parties;
- share content that is contrary to fundamental rights, discriminatory, violent, defamatory, advertising, or that infringes third-party rights.
If you are given a password to access any service, you must keep it safe and tell us about any misuse.
Liability
We do not guarantee uninterrupted access or correct display of the website where this depends on factors beyond our control, such as telecommunications network failures, viruses or outdated browsers. The content is for information only and we are not responsible for decisions made on the basis of it. We may remove content or suspend the service for anyone who uses it contrary to these terms. Users are liable for any damage caused by unlawful use of the website.
Links
The website may include links to third-party sites, for whose content we are not responsible. Anyone wishing to link to this website may only link to the home page, without displaying it in frames, without suggesting a relationship or authorisation that does not exist and without using our trademarks or logos. We may ask for any link to be removed at any time.
Force majeure
Hugschool shall not be liable if it cannot provide the service due to force majeure, such as prolonged power or telecommunications outages, industrial action, natural disasters or acts of government.
Applicable law and jurisdiction
These terms are governed by Spanish law. Any dispute shall be submitted to the courts of the website owner’s domicile, unless the law provides otherwise. If any clause is found to be void, the rest shall remain valid. In case of discrepancy between language versions, the Spanish version prevails.
Questions about your data?
Write to us and we’ll get back to you as soon as possible.